DATA MANAGEMENT FUNCTIONS
OPT OUT MANAGEMENT
TWO WAY – TXT CONVERSATIONAL COMMERCE
CUSTOMER JOURNEY AUTOMATION TRIGGERS (API & WEBHOOKS)
Connectivity and integration to eCommerce and customer automation management systems is available through a comprehensive set of REST API’s and web hooks. MobileDigital recognise the value in enabling customised communications to be automatically sent, based on an organisations defined customer journey “triggers”.
WORLD FIRST IMAGE PERSONALISATION CAPABILITY
MobileDigital is an active member of a number of RCS forums and SNIPER has been designed technically ready to implement the RCS protocol as an option in our connectivity delivery options.
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Once installed the retailers digital gift cards can be purchased online and delivered in digital form direct to recipients smartphone as secure fraud protected images. Each digital gift card is personalised, carries a unique redemption code and be tracked if deleted or the recipients phone is lost or stolen The digital gift card recipient is not required to click a link to activate the card as it is delivered live and active.. MobileDigital’s digital gift card tool includes payment processing, fraud checking, time and date scheduling as well as full transaction record keeping and reporting.
CAMPAIGN BUILDING AND TRACKING
INTUITIVE EASY TO USE INTERFACE
USER MANAGED CPaaS DASHBOARD
DEDICATED MOBILE NUMBER(S)
COMPREHENSIVE ONLINE HELP
UNIQUE CLIENT IDENTIFIER
REFERRAL MARKETING FEATURES
DATE AND TIME ZONE MANAGEMENT
DESIGN, ANIMATE & SEND
SEND IN WAVES
This features was built into the product at the request of clients seeking to reply immediately to keyword response campaigns and Telemarketers seeking to outbound call to follow up MMS and SMS communications in timely manner.
LIVE CHAT HELPDESK
APPROVAL AUTHORITY LEVELS
User access hierarchy levels have been designed within the system and established and implemented at account set up. Access levels are managed within the admin unique password system . MobileDigital recognises the importance of protecting an organisations data from both external and internal threats. There are 3 user levels within SNIPER – the user levels profiles impact access to data, purchasing and campaign approval.