1. Pricing
   1. There are four aspects of pricing
   2. The initial 3 months SNIPER access fee is billed on set up.
   3. Monthly SNIPER access fees, billed the 1^st day of each calendar month
   4. Each dedicated mobile number will have a monthly rental fee and software access fee
   5. Multiple dedicated mobile numbers will be discounted
   6. Purchasing initial SMS and MMS credits
   7. Ongoing purchase of SMS and MMS credits occurs online
   8. All pricing is quoted excluding GST unless otherwise stated
   9. Pricing can be amended with 30 days notice
2. Terms
   1. SNIPER usage after the initial 3-month establishment period reverts to a month to month basis.
   2. If the monthly license fee is not paid for three (3) months, clients forfeit access to SNIPER and any dedicated mobile numbers allocated to that client
   3. Clients have 24 months from purchase date to use MMS and SMS credits.
   4. Clients who have forfeited use of the dashboard (as per 2.2)  will be required to pay set up fees to run promotions using unused credits, or pay outstanding monthly SNIPER fees.
   5. Initial licence fee and purchase of credits is payable on invoice
   6. MobileDigital’s policy is to refund MMS and or SMS credits id filling issues occur.
3. Services Delivered
   • The monthly access fee is charged per dedicated mobile number and provides Master User Access Login to SNIPER CPaasS Dashboard and up to a maximum of five (5) subordinate users.
   • Additional SNIPER access and additional dedicated mobile numbers can be acquired, with pricing determined by volume of numbers and specific business conditions
   • MobileDigital provide unlimited education and support during AEST business ours
   • Education and Support is provided as;
     • Video Education
     • Screen Sharing Tutorials
     • Face to Face delivered educations
     • 1^st and 2^nd Level Tech Support TEXT
     • Account Management Support
     • Guided Tour
4. Message Size
   • The standard maximum MMS message size allowable, including all associated tags, text, etc, should not exceed 300kb in size. From April 2018 the maximum message size will <600kb. If larger       format sizes are required, please discuss with you MobileDigital account manager as to any associated additional prices that will be applicable.  MobileDigital will not guarantee delivery of any           message greater than 600kb.
   • Message formats are flexible, however there are some image & text parameters that you will need to conform to if designing your own messages. Please refer to the MobileDigital Image Design         Guide and/or contact your MobileDigital account manager for details.
5. On-net & off-net MMS and Service Delivery
   • Within Australia, different telecommunications companies charge carriage at different rates and MobileDigital consider this when setting our pricing. MobileDigital utilizes Telstra as our primary           service provider and we consider MMS & SMS delivery to a Telstra mobile number as on-net. Non-Telstra numbers are considered as off-net. If in the unlikely chance that as a customer your             Off-net is excessive, we reserve the rights to discuss and potentially change the pricing offered to you.
   • Unless otherwise quoted, MobileDigital will establish the requested services with 48 hours of the agreement date. All work will be undertaken during the MobileDigital standard business hours,           Monday to Friday and excluding public holidays. Any work undertaken by the MobileDigital outside these hours may incur a service charge.
6. MobileDigital’s obligations and the Service
   • MobileDigital will provide the SNIPER Software as a service to the Client’s Business throughout the Term. MobileDigital may improve, update or revise the service from time to time.
   • MobileDigital must ensure;
     • Each MMS and SMS Transaction is accurately completed in accordance with the details inputted by a Customer; and
     • it secures from its suppliers the best available MMS and SMS delivery terms, with the objective that an MMS and SMS transaction is delivered as close to the scheduled delivery time as                practical.
   • MobileDigital will provide the service substantially in accordance with its intended purpose. Otherwise, MobileDigital gives no guarantee that the service will operate uninterrupted, fault-free or             without delay or compromise of its security systems, or that errors will be corrected. Further, the operation of the service relies upon third party service providers, and although MobileDigital will           use its reasonable endeavours to procure third-party performance, it gives no guarantees in this respect.
   • MobileDigital must cooperate with, and provide information reasonably requested by, the Client, in order to assist the Client to resolve a Customer or Recipient enquiry, claim or dispute relating to       a completed Transaction or a Terminated Transaction.
   • In addition to the Service, MobileDigital will make available to the client data collection and reporting tools when applicable.
7. Client’s obligations and acknowledgments
   • The Client indemnifies MobileDigital for any loss, liability or cost suffered or incurred by MobileDigital in connection with a claim by a Customer against MobileDigital except if such loss, liability or       cost is caused by MobileDigital’s failure to comply with this Agreement.
   • The Client will not copy or replicate the software, and recognizes MobileDigital Marketing intellectual property as the owner of the SNIPER software and associated services
   • The Client must pay when due the fees in accordance with this agreement.
   • The Client will be solely responsible for responding to any Customer or Recipient enquiry, dispute or claim relating to use of the service
   • The Client must keep any login details if provided to them by MobileDigital secure and treat these credentials as confidential information.
8. Confidentiality
   • Each party acknowledges that Confidential Information howsoever disclosed pursuant to this Agreement is confidential to, proprietary to, and/or a trade secret of, the disclosing party (“Disclosing       Party”).
   • Each party warrants to the other that the Confidential Information of the other party will be used by the first-mentioned party only for the purpose of that party fulfilling its obligations or exercising         its rights under this Agreement.
   • Except as set out in this Agreement, Confidential Information must not be disclosed by the party that has been provided this information (“Receiving Party”) to any person for any purpose without       the prior written consent of the Disclosing Party, except where the Confidential Information which must be disclosed pursuant to any court order or under any law, or comes into the public domain       through no fault of the Receiving Party.
9. Data collected on your behalf
   • All end customer data collected on your behalf remains your property.
   • When MobileDigital stores user or end customer data on your behalf, we will take all reasonable care in providing the highest security to secure data at all times.
   • Once we supply you end customer data, it is your responsibility to provide the data security and all end customer collected data usage is governed by your terms and conditions at that time.

1. The content of this website is for your general information and use only. It is subject to change without prior notice.
2. This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: All information entered into forms as well as website tracking data.
3. Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to  the fullest extent permissible by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6. All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.
7. Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.
8. This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.
9. Your use of this website and any dispute arising out of your use of it is subject to the laws of Queensland.
10. You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.
11. These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.
12. These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.
13. You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.
14. In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

The communications clients send can have a big impact on the success of our services. That is why ALL MobileDigital clients must consider the Acceptable Use Policy in their use of the MobileDigital services:

• Respectful engagement and reasonable and non-invasive communication must be considered at all times.
• The removal of customer Fear Uncertainty and/or Doubt (FUD) is the best way to ensure the ongoing credibility and integrity of your communications. MobileDigital is aware that 50% of malware on mobile phones is from phishing and spoofing, and if we are aware, so are your customers – therefore clear links with brand recognisable URL addresses are a mandatory component of our  messaging regime.
• ALL communications must be clear.
• MobileDigital will not send SPAM.
• MobileDigital will not render or deliver messages with poorly formatted, truncated or complex links that are not immediately obvious and clear to the receiver.
• MobileDigital will NOT send anything offensive, promote anything illegal, or to harass anyone.
• MobileDigital reserves the right to Not send communications that are not in –accordance with this policy.
• We work hard to maintain the positive reputation of our system, but we count on our clients to pitch in too. You may not:
  • Use the Service in any way that is unlawful or illegal.
  • Send MMS or SMS messages to mobile numbers that are not one of your existing customers or known or related contacts.
  • Spam your customers with MMS or SMS messages; the impact and value of MMS messages are directly related to the impact and the uniqueness.
  • Send MMS or SMS messages to customers that have opted out or have requested to opt out
  • Send MMS or SMS messages past 8 pm at night or before 6am

• MobileDigital reserves the right to refuse delivery of any unlawful or prohibited use.
• MobileDigital will also take abnormal or unusual activity into account in making its determination.
• MobileDigital may at its option, terminate or suspend its relationship immediately if it determines you are using the product contrary to this FUP.